This Privacy Policy describes how K R ENTERPRISES and its affiliates (collectively "K R ENTERPRISES", "we", "our", or "us") collect, use, share, protect, or otherwise process your personal data through our website https://www.krinks.in (the "Platform").

You may browse certain sections of the Platform without registering. We do not offer any product or service outside India, and your personal data will primarily be stored and processed in India.

By using our Platform or availing any product/service, you agree to be bound by this Privacy Policy, the Terms of Use, and applicable service/product terms and conditions. You also agree to be governed by the laws of India, including data protection and privacy laws. If you do not agree, please do not use our Platform.

1. Collection of Information

We collect personal data when you use our Platform, services, or interact with us. This may include, but is not limited to:

• Name, date of birth, address, phone number, email address.
• Proof of identity or address.
• Bank account, credit/debit card details, or biometric data (with your consent).
• Behavioral and preference data while using the Platform.

We also collect transaction data from our Platform or third-party partner platforms. You are governed by their privacy policies when sharing data with them directly.

2. Usage of Information

Your personal data is used to:

• Provide requested services and process transactions.
• Support sellers and business partners.
• Improve customer experience and resolve disputes.
• Send updates, offers, and marketing communications (with opt-out options).
• Prevent fraud, detect errors, enforce our terms, and perform analysis.

3. Sharing of Information

We may share your data with:

• Our group companies and affiliates.
• Third parties like logistics partners, payment service providers, marketing channels, etc.
• Government or law enforcement agencies, when required by law.

These disclosures are done for legitimate purposes like order fulfillment, marketing, fraud prevention, or legal compliance.

4. Security Measures

We implement reasonable security practices to protect your data. While we use secure servers and follow security guidelines, data transmission over the internet is not entirely secure. Users are responsible for keeping their login credentials safe.

5. Data Retention & Deletion

You may delete your account via your profile or by contacting us. Deletion may be delayed due to ongoing transactions or disputes. We retain data only as long as required by law or for legitimate purposes, and may anonymize it for analytics.

6. Your Rights

You may access, update, or rectify your personal data using Platform functionalities.

7. Consent

By using the Platform and sharing your data, you consent to its processing in accordance with this Privacy Policy. If sharing third-party data, you confirm you have their consent. You may withdraw consent by contacting our Grievance Officer, subject to verification. Withdrawal may affect your access to services.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Please check periodically. Significant changes will be communicated as per applicable laws.